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It’s no secret that we’ll deal with difficult people throughout our lives and careers.

Working in the architecture/engineering/construction industry, we work with people every day to see our projects to completion, whether it’s clients, stakeholders, the public and our own internal teams. It’s a necessary skill  to know how to deal with difficult people, and it isn’t really taught in college.

Stephanie...

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Tagsprofessional development, professional, client, teamwork, leadership, FNU,

In an effort to keep companies connected, the role of video conference calls has become vital (and yet still a little difficult to navigate at times). Here are some video-conferencing etiquette tips to keep in mind that will improve the effectiveness of your calls  – from someone who has led and attended countless meetings, in-person, over video conferencing and on the phone.

1. Mics tend to amplify background noises much louder than speakers'...

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Tagsprofessional development, professional, meeting, skype, business,