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It’s no secret that we’ll deal with difficult people throughout our lives and careers.

Working in the architecture/engineering/construction industry, we work with people every day to see our projects to completion, whether it’s clients, stakeholders, the public and our own internal teams. It’s a necessary skill to know how to deal with difficult people, and it isn’t really taught in college.

Stephanie Buckingham, Organizational Development, was recently featured in The Civil...

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