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Freese and Nichols Attends Official Baldrige Award Ceremony in Washington, D.C.

April 17, 2012

Representatives from Freese and Nichols attended the Malcolm Baldrige National Quality Award ceremony on Sunday, April 15, 2012 at the Marriott Wardman Park in Washington, D.C. The ceremony was presided over by U.S. Secretary of Commerce John Bryson and Dr. Patrick Gallagher, Under Secretary of Commerce for Standards and Technology and Director of the U.S. Department of Commerce’s National Institute of Standards and Technology (NIST). President and CEO Bob Pence and CFO Cindy Milrany accepted the award on behalf of Freese and Nichols.

The firm hosted a delegation which included dignitaries such as U.S. Representative Kay Granger, Fort Worth Mayor Betsy Price, Jeff Fegan, CEO of Dallas/Fort Worth International Airport and Robert O’Neill, Executive Director of the International City/County Management Association. Steven Stockton and Major General Michael J. Walsh of the U.S. Army Corps of Engineers and city managers from Irving, Tyler and Fort Worth, Texas were also included.

Freese and Nichols representatives included Bob Pence, Cindy Milrany, Bob Herchert, Gordon Wells, Jeff Taylor, Jim Nichols, Lee Freese, John Wolfhope, Peggy Freeby, Ron Lemons, Viqui Litman, Rachel Caudle and Gwen Perez.

“Freese and Nichols started its continuous improvement journey more than 15 years ago to improve our business, but what we discovered was so much more,” said Pence. “This process benefits our clients. Our improvements have strengthened our relationships, and allow us to deliver better service and value. Without a doubt, this process has been worth the years of hard work and effort.”

The Malcolm Baldrige National Quality Award is the highest national honor for performance excellence that any U.S. organization can receive. The award, which is administered through the NIST Baldrige Performance Excellence Program, is designed to enhance the competitiveness of U.S. businesses and help them compete in an ever-expanding, demanding global market. Applicants are evaluated in seven areas: leadership; strategic planning; customer focus; measurement; analysis and knowledge management; workforce focus; and process management and results.

Read today's Fort Worth Star-Telegram article about the event here.